Shipping policy
At CG Hair, every order is handled with care to ensure you receive hair that meets our quality standards.
Order Processing & Quality Selection
All orders are processed within 3-5 business days. During this time, each order is carefully prepared and the best bundles are individually selected for you, ensuring consistency in texture, quality, and finish before dispatch.
London Delivery
• Delivery timeframe: 1-5business days from dispatch
• Delivery times may vary during peak periods, promotions, or due to unforeseen courier delays.
Shipping Confirmation
Once your order has been dispatched, you will receive a confirmation email. Tracking information will be provided where available.
Important Information
• Delivery timeframes are estimates and begin from the date of dispatch, not the date of purchase.
• CG Hair is not responsible for delays caused by couriers, weather conditions, or incorrect delivery details provided at checkout.
• Please ensure your shipping address is accurate, as we cannot be held responsible for parcels delivered to incorrect addresses.
If you have any questions regarding shipping, please contact us at cghairr@gmail.com
